Tisbo ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you use the Tisbo mobile application.
1. Data We Collect
We may collect the following types of data:
- Account data: email address or authentication identifiers
- Personal input data: date of birth and other information you provide for readings
- Usage data: interactions within the app, features used, session data
- Device data: basic technical information (device type, OS version)
- Notification data: preferences related to push notifications
2. How We Use Your Data
We use your data to:
- Provide personalized readings and insights
- Improve the app experience and features
- Send notifications (including reminders, insights, or product updates)
- Ensure proper functionality and security
- Analyze usage to optimize the product
3. Legal Basis (GDPR)
We process your data based on:
- Consent: when you provide personal data or enable notifications
- Contract: to deliver the Tisbo service
- Legitimate interest: to improve the product and prevent abuse
Contact questionnaire data submitted through our contact form (such as name, email, topic, and message content) is processed to handle your request, provide support, and maintain a record of communications related to service quality and security.
- Legal basis: your consent when submitting the form
- Additional legal basis: legitimate interest in managing support requests, preventing abuse, and ensuring platform security
- Retention: we keep contact records only for as long as needed to respond, follow up, and comply with legal obligations
4. Third-Party Services
We may use third-party services that process data:
- Firebase (authentication, analytics, infrastructure)
- OpenAI (content generation, if applicable)
- RevenueCat and Apple (subscription and payment processing)
These providers process data under their own privacy policies.
5. Subscriptions and Payments
Tisbo offers optional paid subscriptions.
- Payments are processed by Apple
- We do not store payment details
- Subscription status may be processed to enable premium features
6. Push Notifications
Tisbo may send push notifications related to:
- Insights and readings
- Reminders
- Product updates
Users can manage or disable notifications in their device settings.
7. Data Retention
We retain your data only as long as necessary to provide the service or comply with legal obligations.
8. Your Rights (GDPR)
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Request data portability
You can exercise these rights by contacting us at: help@tisbo.app
9. Data Deletion
Users can request account and data deletion directly from within the app or by contacting support.
10. Data Security
We implement appropriate technical and organizational measures to protect your data.
11. International Transfers
Your data may be processed outside the European Economic Area through our service providers.
12. Contact
For any privacy-related questions:
13. Changes
We may update this policy from time to time. Continued use of the app implies acceptance of the updated policy.